Shipping & Delivery Policy
Effective Date: September 1, 2026
Website: Club Connexions
At Club Connexions, we are dedicated to providing timely and secure delivery of official plastic membership cards to Lions Clubs, officers, and members across Lions District 351 (Lebanon, Jordan, and Palestine).
- Delivery Coverage & Methods
We ship across all three regions in District 351 through tailored logistical channels:
- Lebanon (Domestic): Delivered directly to individual members, club presidents, or designated representatives via local express courier services or direct pickup arrangements.
- Jordan & Palestine (Regional): Shipped via express regional couriers (e.g., Aramex, DHL, or regional logistics partners) directly to club addresses or district coordinators.
- Processing & Production Timelines
Because all plastic cards are custom-manufactured and printed with verified Lions District 351 data, delivery timelines consist of two phases:
- Production Time: Standard printing and batch manufacturing take 3 to 5 business days following artwork proof approval and payment confirmation (Cash or Whish Money).
- Transit Time:
- Lebanon: 1 to 3 business days after production.
- Jordan & Palestine: 4 to 8 business days after production, depending on regional customs clearance and courier schedules.
Bulk District Orders: Larger club or district-wide print runs may require additional production time. Specific timelines will be communicated and agreed upon at the time of order confirmation.
- Shipping Fees & Payment
- Shipping fees are calculated based on the order volume, package weight, and final destination (Lebanon, Jordan, or Palestine).
- Delivery charges are clearly stated on your invoice prior to order confirmation.
- As per our standard payment terms, shipping costs must be settled alongside card production fees via Cash or Whish Money.
- Order Tracking & Dispatch
Once your batch of cards has been produced and handed over to our delivery partner, you or your designated club representative will receive dispatch details or a tracking reference via WhatsApp/Email to monitor the status of the delivery.
- Receiver Responsibilities & Address Accuracy
- Accurate Details: Clients must ensure that full delivery addresses, contact phone numbers, and recipient names are provided accurately.
- Receipt & Inspection: Upon delivery, the recipient should inspect the package for any visible physical damage before signing. Any damage to outer packaging must be reported immediately to the courier and Club Connexions.
- Customs, Duties & Regional Delays (Jordan & Palestine)
- For orders shipped to Jordan or Palestine, shipments may be subject to local customs checks or regulatory inspections.
- Club Connexions is not responsible for unexpected delays caused by border customs procedures, regional border closures, or courier force majeure events beyond our control.
- Contact Us
For questions regarding your shipment status, bulk logistics, or custom delivery requests across District 351, please contact our support team:
- Club Connexions
- Serving: Lions District 351 (Lebanon, Jordan, Palestine)
- Email: contact@clubconnexions.com
- Phone / WhatsApp: +961 3 316318